Turn Questions Into Action — 24/7
WOLFCOM builds AI chatbots and assistants that help customers and teams get answers faster, complete tasks reliably, and reduce support workload. From customer-facing chat on your website to internal assistants that search your documentation, summarize tickets, and draft responses—our solutions are designed for accuracy, security, and real business outcomes.
Our Approach
The best AI assistants are practical, accurate, and integrated into how your team already works. We design assistants around clear use cases, add guardrails to reduce hallucinations and risky outputs, and connect the assistant to real systems (knowledge bases, CRMs, ticketing, and APIs) so it can do more than “chat.”
Use-Case First Design
Define what the assistant must do: answer, route, summarize, create, update, or guide—then build to those outcomes.
Grounded Answers
Connect approved content and data so responses remain consistent with your policies and documentation.
Integrations & Actions
Enable workflows like ticket creation, lead capture, scheduling, and record updates that save time.
Security & Observability
Access controls, logging, and monitoring so you can manage risk and improve performance over time.
Common Use Cases
We build assistants for customer-facing support and internal productivity—designed to reduce repetitive work while improving response quality.
Customer Support Chat
Instant answers from FAQs and docs, guided troubleshooting, and ticket creation when human help is needed.
Sales & Lead Qualification
Capture leads, ask the right questions, route to the right team, and summarize requirements for follow-up.
Internal Knowledge Assistant
Search company docs, summarize long threads, draft replies, and speed up onboarding for new team members.
Operations & Workflow Automation
Update records, trigger approvals, generate reports, and guide users through internal processes.
Product & Help Center Assistant
In-app guidance, feature explanations, onboarding steps, and contextual help to reduce user churn.
Agent Assist for Teams
Suggest responses, summarize context, and recommend next steps for support agents or account managers.
What’s Included
Full delivery—from discovery to deployment—so your assistant is reliable, measurable, and ready for real users.
Discovery & Conversation Design
Intents, flows, tone, escalation rules, and success metrics.
Knowledge Base Setup
Connect and maintain approved content for consistent answers.
Integrations
CRM, ticketing, databases, APIs, and internal tools to enable real actions.
Quality, Guardrails, Monitoring
Testing, safety rules, analytics, and continuous improvement after launch.
Deployment & Support
Launch support, optimization, updates, and long-term partnership options.
Ready to Build an AI Assistant for Your Business?
Tell us your goals and where you want automation or faster answers. We’ll propose the right chatbot/assistant approach for your product.